Journeys Kidz offers multiple shipping options for orders within the U.S.:
Free Standard Shipping (3–5 business days): Available for all orders (no minimum purchase required). Orders are processed within 1–2 business days before shipment.
Expedited Shipping (1–2 business days):
Order by 2 PM ET (Mon–Fri) for next-business-day delivery.
Orders placed after 2 PM ET or on weekends/holidays will ship the following business day.
Free for all orders (no additional fees).
International Shipping
We ship worldwide to select countries via tracked carriers. Key details:
Processing Time: Orders are prepared within 1–2 business days before international shipment.
Zoned Pricing: Rates vary by destination; see checkout for real-time quotes.
Weight Limit: Maximum 5 lbs (2.2 kg) per order due to carrier restrictions.
Delivery Timeline: Most orders arrive in 7–10 business days, depending on the country.
Customs & Duties:
Buyer Responsibility: Journeys Kidz does not cover customs fees, taxes, or import duties. These charges are determined by your country’s regulations and must be paid by the recipient.
Returns & Exchanges
U.S. Returns:
Free return shipping for all orders within 30 days of purchase (no questions asked).
Items must be unused and in original packaging.
International Returns:
Customers are responsible for return shipping costs.
